| Feature |
Benefit |
What this means |
| Web based selection
tool for your customers |
Your customer can make their "colour
selections" on their own via the web. |
They can do it in their own time, from home, and your sales people will spend
less time "holding their hands" through the process, thereby reducing your
cost of sale. |
| Web based
administration software |
Your sales people can add and track new
customers using a secure web based
administration tool. Your admin staff can also
edit supplier and product information in the
same way. |
Adding new customers is easy, can be done from anywhere there is a
computer and internet connection and the process can be driven and managed
by your sales people. Keeping product and supplier information up to date is
straight-forward and can be done in real time by your staff. |
| Hosted software |
Technical aspects are handled by the NEST
team and supported by Deadline Media. |
You do not have to deal with IT "geeks" or concern yourself with how it all
works. All you do is add your customers and set pricing for their selections. |
| Per user license model
for medium to high
volume customers |
No set-up cost if your customers use NEST
in volume. |
Only pay for your customers that actually use the software. Don't pay for data
entry, set-up, training, hosting or technical support if you have the appropriate
volume of customers. |
| Brand NEST with your
company logo and
colours |
NEST appears to be an extension of your
company website and general marketing. |
Your customers will engage with you and your brand through a medium that
reinforces your commitment to excellent customer service, building loyalty and
word of mouth promotion. |
| Ability to track product demand by supplier |
Nest allows you to track the products your customers order and from which suppliers. |
Quickly and easily see which products are ordered the most and therefore which suppliers your business is utilising most |
| Secure messaging tool |
Your sales consultants can liaise with your
customers and schedule appointments via
NEST. |
Keep a record of conversations between your sales consultants and customers
so you can easily track appointments, decisions and variations.
It is all archived in NEST in writing. |
| Enterprise license
option |
Complete control of the NEST software and
market exclusivity (your region) is yours if
you require it. |
If you choose the Enterprise license option, we will give you a new web server
running the software. We will not provide NEST to your competitors and you
can decide how it is rolled out, giving you sustainable competitive advantage. |
Feature development
program |
Free software functionality upgrades as they
become available in all licensing models. |
As features and upgrades are added to NEST, they are incorporated in your
version of the software at no extra cost. |
| Email and phone support |
Technical support is always available. |
No matter what licensing model you choose, technical support via email and phone is available. |